Workflows and Automation
Advanced users8 min read
Multi-Step Automations
This page focuses on sequencing, validation, operational safety, and handoff points in workflow design.
Design principles
- Keep each workflow purpose-specific.
- Validate source quality before expensive downstream steps.
- Add monitoring and retry logic where files may vary in quality.
- Separate human-review checkpoints from fully automated paths.
Example chain
- 1
Collect a file through a guest upload link.
- 2
Repair or deskew the source if needed.
- 3
Run OCR or extraction.
- 4
Store the output in a workspace folder and trigger indexing or review.
Where human handoff still matters
- Legal or policy changes that require interpretation, not just extraction.
- Hiring decisions that need evidence review and recruiter judgment.
- Low-quality source files that fail validation repeatedly.
Design mistakes to avoid
- Automating a process before the team agrees on its true output.
- Skipping validation to make the workflow look simpler than it is.
- Combining unrelated business purposes into one oversized automation.
Keep exploring
Workflow Builder Overview
Understand how FlexFiles workflows automate multi-step document operations.
Submission Inbox and Structured Intake
Review, triage, annotate, and route external submissions inside FlexFiles.
Common Conversion Issues
Resolve the most common file conversion, PDF quality, and extraction issues in FlexFiles.